Engine-Box Benefits & Frequently Asked Questions
Perfect project management tool, easy access in the field, production floor, or customer site
Full workflow management and notifications
Mobile access without needing a mobile app
No IT infrastructure/maintenance to worry about
Fully secure using AWS SaS 70, Type II facilities (SOC I, SOC II)
Single viewer for all file types, including CAD files
Full daily backup included
Cloud-based Software-as-a-Service (SaaS)
Subscription access on a monthly basis
*100 GB per user, aggregated across all users
Scalable Engineering DMS: for 1 user and hundreds of files, to hundreds of users and millions of files
Web-browser based, no software to download
Full mark-up and redlining for all files, including photos, videos, and audio.
Latest technology – HTML5 and WebSockets
Full text search in documents and drawings
No JAVA required
Robust, commercial grade version control
Single sign-on with ID Providers
govCloud option for FedRAMP and ITAR requirements
“The Best Cloud Based Engineering Document Management Solution On The Market – And Affordable Too.” The latest technology, on the cloud, provided by one of the most experienced EDMS providers in the country.
Why do you offer two different types of subscriptions and how do I know which one is better for us?
Engine-Box Engineering Workflow & Document Management Solution is offered in both concurrent and named subscriptions which we believe provides customers with the most flexibility and ultimately the best value for the spend. Concurrent subscriptions are better for organizations that have a wide variety of possible user types, from heavy, power users to view-only, casual users. With concurrent subscriptions companies have the ability to give everyone a user account and not worry about people who just don’t use the system. Named subscriptions are better for organizations where they know many users will be on the system frequently, often staying on the system for long periods of time or the entire day.
If we have questions or want help with integrating other systems, who do we call, a reseller, a system integrator, or someone else?
You call us. No phone tree menus, no newbie taking your information for a support ticket. We answer the phone and will help you with any questions (answers to life questions may take longer for an answer). If we can’t help you directly with the integration, we’ll find someone who can.
Can Engine Box store and distribute some old file types like Visio and Catia?
Engine-Box can store, secure, and distribute any file type, new or old. Some of the older file types are not supported in the viewer, meaning users need to download the files and open them in a native viewer to be displayed. Contact us if you have specific file types you would like to include.
What are the security certifications and compliance standards Engine-Box meets?
Engine-Box runs on Amazon Web Services platform in their East Coast data center. The environment operates under many compliance standards and industry certifications, including:
- SOC I, SOC II, and SOC III
- ISO 9001
- PCI DSS 1
- and others.
Can we use Engine-Box as a way to distribute files to vendors/customers like our FTP site?
Distributing files from Engine-Box.com is not only easy but provides the security you need. Third party users can be set up with the security you want and use our self-subscription so you don’t have the hassle of having to set up every outside user. In addition, you get full audit tracking and event notifications, so you get notified when specified files are downloaded, uploaded, viewed, printed, etc.
Is there a project type pricing where we only pay during the management of a project?
Even though we have monthly pricing, we ask for a full year commitment up-front. However, if you give us a call we may get you a 3 month trial. Projects longer than that you will need to pony up, but we think you’ll really like it and see the value
What happens to my files at the end of the trial if I don't want to purchase a subscription?
Why not just use one of the box providers, they look cheaper?
Engine-Box.com is a commercial grade box application created for corporations maintaining important intellectual property like engineering drawings and technical documents. You get the level of security and version control you don’t get with the consumer box providers, and no syncing software to mess with.
When will Onshape integration and Single sign-on be available?
These integrations are currently in beta and should be available in the first quarter of 2019. If you have questions about how the functionality will work, please give us a call or drop us an email.
For a full list of AWS Assurance Program implementations visit www.amazon.com/compliance/pci-data-privacy-protection-hipaa-soc-fedramp-faqs.
For any question, either email us at email@example.com or contact us at 404.497.8155
We specialize in engineering workflow and document management. Our comprehensive, yet easy-to-use software provides the solution to manage data from design to manufacturing and production, to sales, support and administration.